The call you never heard ring
You’re on a ladder or behind a mower. The call goes to voicemail — and most callers don’t leave one. They call the next company on the list.
BUILT IN AUGUSTA FOR LOCAL SERVICE BUSINESSES
Missed calls. Forgotten leads. Lost work. Handled 24/7.
OttoTeq builds practical systems that respond faster, follow up consistently, keep you organized, and move customers from first contact to booked job—without adding more work to your day.
Or test us right now: call (706) 214‑2835, hang up when it rings — then watch your phone.
Veteran-owned
Licensed & insured
Transparent pricing
No software lock-in
The problem
Your business doesn't rest.
But you have to.
You’re out doing the work—driving, quoting, fixing, building, and taking care of customers. Meanwhile, calls get missed, estimates sit unsent, follow-ups slip, and review requests never happen.
The problem isn’t your work ethic. It’s that your work never ends!
Your business pipeline — and where jobs fall through
Translation…
The lingering quote
The first business to respond usually wins the job. Every hour a lead waits, they’re getting quoted by someone else.
The follow-up that never happened
Quotes go quiet when follow-up slips. “I’ll circle back Friday” — then Friday fills up with real work.
The review you never asked for
Happy customers forget. Your Google ranking doesn’t. The competitor with 200 reviews gets the calls you deserved.
Back-of-the-napkin math
Say your average job is $250 and just 8 calls a week slip past you. If only 2 of those would have booked —
$0/month gone forever
Conservative on purpose. Run the numbers with us — no hype, just math.
Solutions
Fixes with fixed prices.
Built in about a week.
No retainers, no lock-in contracts, no software to switch or learn. Each fix works with the tools you already pay for.
Same business pipeline, running smoothly — while you work and while you sleep.
missed call → text back in 15 sec
Missed-Call Rescue
FlagshipMissed call anxiety? Gone. Every call you can’t answer gets an instant text back. The conversation is captured, you get pinged, and the job stays yours instead of going to the next name on Google.
- Instant text-back, written in your voice
- Owner notification with the caller’s number
- Monthly missed-call report — see what it caught
web lead → text + email in seconds
Speed-to-Lead
Closes Gap 02A web form or Facebook lead gets a text and email back in seconds — then a three-touch follow-up until they answer. The first responder usually wins the job. Be the first responder, every time.
- Instant text + email to every new lead
- Lead routed straight to your phone
- 3-touch follow-up sequence, then it stops politely
new lead → 3 quick questions → sorted
Lead Qualifier
Guards your timeNot every inquiry deserves a drive across town. New leads get a few friendly questions by text — job type, location, timing — so the serious ones reach you flagged and ready, and the tire-kickers bow out politely on their own.
- Your qualifying questions, asked automatically by text
- Serious leads land on your phone flagged and ready to quote
- Bad-fit leads get a polite pass — not your whole evening
quote nudged day 2 · day 5 · day 10
Quote Chaser
Closes Gap 03Every quote you send follows up on itself — day 2, day 5, day 10 — until you get a yes or a no. No more jobs lost to "I meant to circle back."
- Automatic, polite nudges in your voice
- Stops the moment they reply
- You see every quote still breathing
job done → request sent → follow-ups handled
Review Engine
Closes Gap 04Job marked done → a text with your Google review link → email follow-ups after three days and one week.
- Ask while the work is still fresh
- Two follow-ups happen automatically
- Direct replies come straight back to you
inspection → scoped build → keys handed over
Custom Build
Scoped from your inspectionSome problems are specific to your business. Those get found in your inspection, quoted at a fixed price before any work starts, and built around the tools you already run. Ownership and handoff terms are set in writing before work starts — no rented black box.
- Fixed quote up front — no hourly meter, no surprises
- Your data, credentials, and records stay yours — documented, with a defined handoff
- Ongoing hosting and maintenance terms are set in writing, with a defined handoff whenever you want out
These aren't gadgets you buy once — they're systems that work your phones every day. Every fix includes a 30-day stabilization period at no additional charge. After that, one care plan — from $99/mo — is the simplest way to keep everything you run hosted, monitored, and maintained by OttoTeq: one plan covers every fix, never two fees. Bundle two or more fixes: 15% off.
Proof, not promises
Don’t take our word for it. Miss a call to us on purpose.
Our own line runs Missed-Call Rescue — the same system we’d install for you. Call it, hang up when it rings, we'll text back in seconds.
Call (706) 214-2835You’ll get one automated text back — the same one your customers would get. Reply STOP to opt out, HELP for help. Msg & data rates may apply.
7:42 PMCSRA · LTE
Dana · new customer
Dana · new customer
calling your business…
Missed call · 7:42 PM
Hi, this is Nate with OttoTeq — sorry I missed your call! What can I
help you with? Reply STOP to opt out.
Delivered
Hey! I run a pressure washing company in Evans — I keep missing calls
while I’m out on jobs
That’s exactly what we fix. Got 20 minutes Thursday morning for a free
Check-Up?
Morning works, see you then
Job saved — booked for Thursday 9:00 AM
0.0sfrom missed call
to text-back
to text-back
The real first text from our line. Example customer, real system.
How it works
Start small.
Prove it. Then grow.
No pitch decks, no six-month roadmaps. A short call, an honest inspection, a fixed-price build — and systems that stay alive.
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Step 1 · Free20 minutes | phone or in person
The Check-Up
A short conversation. You talk, we listen, and we tell you straight whether an inspection is worth your money. If it isn’t, we’ll say so and you keep the 20 minutes of free pointers.
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Step 2 · $299~90 minutes | on-site only
The inspection
We walk your shop and map how work actually flows — first call to paid invoice. You get a written report: every place jobs fall through, what it costs you per month, what to fix first, and what’s not worth fixing.
Every dollar credited toward any build within 30 days -
Step 3 · Fixed quoteabout a week
The build
You approve a fixed price and scope of work before anything starts. We tailor the solution to your workflow, connect to your existing systems, and keep you updated on progress — Then you try to break it for three days before it goes live.
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Step 4 · From $99/moOngoing maintenance & tweaks
Keep it running
Most owners have us keep the system hosted, monitored, and humming on a small monthly care plan. If we part ways, you get your data, configuration, standard documentation, and the client-specific portable pieces through the defined handoff — without being locked in.
Nate Dowd · Founder, OttoTeq · Owner, Fresh Yard
Who you’re dealing with
Built for my own business first.
I run Fresh Yard, a local pet waste management company here in Augusta! I experienced the same missed calls, weekend admin work, forgotten leads, and lost reviews. I needed a better way to manage it and reclaim my weekends! Fortunately, I have a background in computer science, systems modernization, and business operations. So I built systems to fix it - without the usual software bloat and add-ons.
I knew this would help businesses like mine do the same. I've worked for big tech companies and saw how much of their business relied on simple automations to grow. I thought: "what if we could do that for Fresh Yard?". Turns out, we can. We did. And now you can too.
“You get me, not an offshore call center. Upfront pricing, easy to understand solutions, and I'm just right down the street!”
- Veteran-owned — with a "get it done" attitude
- Owner-operator — I’ve felt every one of these annoying problems
- Local — lets grab a coffee and talk shop!
Where this already runs
Fresh Yard
Augusta, GA
My own service business. I built these systems for myself before offering them to anyone else. They help Fresh Yard run 24/7: every call is gated to reduce spam, missed calls get a text back in seconds with summary push notifications, quotes get chased on their own, and reviews come in steadily. Customers get a day-before text so they know we’re coming, and new sign-ups flow straight into the CRM — onboarding, records, and a securely stored payment method, handled without any manual work. Instead of evening admin work, I can focus on service quality and my customers.
Operation Motorsport
Nonprofit · Ontario, Canada & Raleigh, NC
Custom work. Operation Motorsport is a veteran nonprofit that supports medically releasing service members and veterans affected by military service through motorsport activities, aiding their recovery. I automated veteran onboarding: a website inquiry files itself, builds the record, drafts emails for each step, and tracks the progress from initial contact to onboarded beneficiary.
This custom build reduced manual administrative work and total veteran onboarding time by 75%. It is a living process, documented so staff can tweak and improve as requirements change.
Real systems, running now, powered by OttoTeq.
Care plans
Anything we build, we keep alive.
Automations are like work trucks — they need somebody checking the oil. Every plan covers hosting, monitoring, and fixes for anything we built.
Basic
$99/mo
- Hosting & monitoring
- Error alerts — we usually know before you do
- Fixes for anything we built
Most owners pick this
Standard
$199/mo
- Everything in Basic
- 30 minutes of changes or updates every month
- Monthly report — what your systems caught
Pro
$349/mo
- Everything in Standard
- Quarterly mini-inspection — new gaps, found early
- Priority response, next business day
Running Missed-Call Rescue? Its $99/mo is the Basic plan — one fee, never two. Cancel anytime. You keep your accounts, your data, and full documentation — leaving cleanly is part of the deal.
Straight answers
The questions owners actually ask.
Is this just AI hype?
No. These are practical systems that answer texts, chase quotes, and ask for reviews. Some may use AI to draft a reply or summarize a call — but there is always human oversight. We'll never recommend an AI chatbot for a plumber that just can't answer the phone all day.
Is this the same as an answering service?
No — an answering service pays a live person to pick up and take a message, and your customer still waits on a callback. Missed-Call Rescue answers by text instead: the moment a call goes unanswered, the customer gets a text back within seconds, the conversation starts right there, and you’re alerted right away. Flat $99 a month after setup — no per-call meter, no hold music, no message relay. If your business truly needs a live human on the line around the clock — emergency dispatch, say — a traditional answering service is the right tool, and we’ll tell you so in the Check-Up.
What happens when something breaks?
Everything we build is monitored, and errors alert us directly — we usually know before you do. On a care plan, fixes for anything we built are included; Pro plans jump to the front of the line, next business day. And you always have documentation for how to pause any system yourself.
How fast is “live”?
The build takes about a week. Anything that texts your customers needs carrier registration first — the phone companies take about 2–3 weeks to approve it, and we handle every bit of the paperwork. We start that on day one.
Do I have to switch software?
No. The software you already have is probably fine — the problem is that none of it talks to each other. We make what you’ve got work together. If a tool genuinely needs replacing, we’ll tell you, but that’s the exception.
What does it cost — really?
The prices on this page are the prices: fixes from $600–$900, the inspection at $299 (fully credited toward any build within 30 days), custom projects — scoped only from an inspection — from $1,999, quoted before we start, and care plans from $99/mo. No hourly meters, no surprise invoices.
Who owns what if we part ways?
Your business data, credentials, and business-specific records stay yours. OttoTeq keeps the reusable code and tools behind the system — the same way any builder keeps their toolkit. If we part ways, you get a clean standard handoff of your data and configuration; extra migration or transition help is scoped and quoted separately. We’d rather earn next month than lock you in.
What if I need something else?
Ask — that’s what the Check-Up is for. If it’s a problem specific to your operation, that’s exactly what custom builds are for: scoped from an inspection, quoted fixed before we start. As a solo operator, I can’t take on every custom project — if yours isn’t a fit, I’ll tell you straight and point you in a useful direction.
I’m not in the Augusta area — can you still help?
Often, yes. Most of the build and the day-to-day support happens remotely. What’s specific to the CSRA is the in-person part: shop visits, sitting at your kitchen table, meeting you on a jobsite. If that’s a big part of why you’d hire us, we’re probably not your best option. If it isn’t, let’s talk.
Start here
Explain your pain.
Twenty minutes, zero dollars.
Tell us what work steals your weekends and what pain points you’re facing! We’ll tell you honestly whether a full process inspection is worth it — and if it isn’t, you still leave with some pointers.
- No pitch deck, no pressure — it’s a conversation — try it and see
- If we can’t help, we’ll say so in the first ten minutes
- Prefer to talk now? (706) 214‑2835 — if we miss it, watch what happens
- Built for owner-run outfits — one to 10 people, work arriving by phone, website, or social media. Sound like you?